Legal

Privacy Policy

Last updated: November 9, 2024

1. Introduction

Bank Statement Converter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bank statement conversion service.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, and password when you register
  • Uploaded Files: PDF bank statements and images you upload for conversion
  • Usage Data: IP address, browser type, conversion history, and service usage patterns
  • Payment Information: Processed securely through third-party payment providers

3. How We Use Your Information

We use your information to:

  • Provide and maintain our conversion service
  • Process your bank statements using AI technology
  • Improve our service accuracy and features
  • Send service updates and notifications
  • Respond to customer support requests
  • Enforce usage limits and prevent abuse

4. Data Security

We implement bank-level security measures including:

  • 256-bit SSL encryption for all data transmission
  • Automatic file deletion after 24 hours
  • Secure servers with restricted access
  • Regular security audits and updates

5. Data Retention

Uploaded bank statement files are automatically and permanently deleted from our servers after 24 hours. Account information and conversion history are retained as long as your account is active. You can request deletion of your account and all associated data at any time.

6. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited information with:

  • Service providers who assist in operating our platform
  • Law enforcement when required by law
  • Third parties with your explicit consent

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser.

8. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Export your conversion history

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. International Users

If you access our service from outside the United States, your information may be transferred to and stored on servers located in the United States. By using our service, you consent to this transfer.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a notice on our website. Continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at [email protected]